SHIPPING | RETURNS
We're currently shipping to Canada (except Quebec). US and Quebec shipping coming soonish. We ship by Canada Post, and the order processing usually takes 4 hours to 16 hours. For all parts of Canada (again, except Quebec), it usually takes 2 days to a week to arrive.
If on the tracking page of your order it says 'delivered', please contact us at email@example.com, and we will try our best to recover the parcel; if not possible, because our products are not mass-produced, we could either refund or send you products with similar attributes instead.
For any of your question regarding the products you receive, please do not hesitate to email us at firstname.lastname@example.org, and we will respond as soon as possible.
We accept returns within the 30 days of receipt of the order. The items to be returned must satisfied the following conditions:
For faster processing, if possible, please also enclose your order checklist.
For final sale items, they would be labelled as such, and inquiries of return would not be accepted.